FAQ's

1. What products does Homeistry offer?
At Homeistry, we provide a wide range of high-quality kitchen and home products, including glass tumblers, serving plates, lunch boxes, food storage containers, spice racks, cleaning gloves, and much more. Our products are designed to make your home life easier and more organized.

2. How do I place an order?
Simply browse through our product catalog, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, where you can review your order and make secure payments.

3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and payments via PayPal for your convenience. All transactions are secure and encrypted for your peace of mind.

4. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package online. You can also log into your account for updates on your order's status.

5. Do you offer international shipping?
Currently, we offer shipping within Pakistan. If you're located outside of Pakistan and would like to order, please contact us directly for more information.

6. What should I do if I receive a damaged product?
We take great care in packing your items, but if your product arrives damaged, please contact our customer service team within 7 days of receiving your order. We'll guide you through the process of returning the item and issuing a replacement or refund.

7. How can I contact customer support?
You can reach our customer support team through the Contact Us page on our website. We're here to assist you Monday through Friday from 9 AM to 6 PM. You can also email us directly at homeistry.pk@gmail.com.

8. Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible. Orders are processed quickly, but we’ll do our best to accommodate your request before the item ships.

9. Do you offer gift cards?
Yes! Homeistry offers gift cards in various denominations. You can purchase them directly from our website and send them to your loved ones for any occasion.

10. Are your products safe for food use?
Absolutely! All of our kitchen products, including bowls, lunch boxes, and storage containers, are made from food-safe materials that meet industry standards for safety and quality.

11. How can I keep my products in top condition?
We recommend following the care instructions provided with each product to ensure longevity and optimal performance. For instance, many of our items are dishwasher-safe, but some may require hand washing. Always check the label for specific care recommendations.